All of our products are archived within .ZIP files. By default, mobile devices do not recognize these files and will often require additional help; In the form of applications. 

For Apple Devices: Please install the iZip application to your device. Then try to download the files from our store. Using the App, you can extract the files within. 

For Android Devices: Please install the WinZip application to your device. Then try to download the files from our store. Using the App, you can extract the files within.